Refund policy

Returns & Refunds

We want you to love your gear. If something isn't right, you can return it within 30 days of delivery.

What can be returned

Items must be unused, in their original condition and packaging, with all tags attached.
Paddles must show no court use (no scuffs on the face or edge guard, grip wrap intact).
Personalized or custom items, opened ball packs, socks, and items marked "final sale" can't be returned unless they arrive damaged or defective.

How to start a return

Email us at support@picklesportsco.com with your order number and the item(s) you'd like to return. Our products ship directly from the brands that make them, so please don't send anything back before we reply: we'll send you the correct return address and instructions for your item.

Return shipping

Return shipping is paid by the customer unless the item arrived damaged, defective or wasn't what you ordered. In those cases we'll cover it.

Damaged, defective or wrong items

Contact us within 7 days of delivery with your order number and a photo of the problem, and we'll send a replacement or a full refund.

Refunds

Once the brand receives and inspects your return, we'll let you know and issue your refund to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank. Original shipping charges are not refundable.

Cancellations

You can cancel an order within 1 hour of placing it from your order status page or by emailing us. After that, orders are already on their way to the brand for shipping and can't be cancelled, but you can return them under this policy.